Orders & Integrations
Track orders and connect store platforms such as Salla and Zid
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Orders & Integrations
View customer orders and manage ecommerce platform connections used by your workspace.
Orders list
/docs/en/workspace/commerce/orders.png
What you can do
- Browse and open orders
- Check order status and customer details
- Connect or manage store integrations (Salla, Zid, and other supported platforms)
- Troubleshoot sync issues from the integrations screens
Review orders
- Open E-commerce → Orders
- Filter by status, date, or store if available
- Open an order to view line items and customer info
- Follow up with the customer from Unified Chat when needed
Connect a store platform
- Open commerce Integrations / connected stores
- Choose the platform (for example Salla or Zid)
- Start the connection / OAuth flow
- Confirm the store shows as connected
- Wait for initial sync of products/orders as applicable
For first-time Salla setup during onboarding, see also Connect Salla.
Store integrations
/docs/en/workspace/commerce/integrations.png
Common issues
- Missing orders — confirm the store is connected and sync has finished
- Expired token — reconnect the store from integrations
- Product mismatch — re-sync or update catalog from the source platform