Catalog & Products
Manage product categories and catalog items for commerce and WhatsApp catalog use
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Catalog & Products
Organize categories and products so customers can browse items through your commerce and messaging experiences.
Products and categories
/docs/en/workspace/commerce/catalog-products.png
What you can do
- Browse product categories
- Create and edit products
- Keep catalog content in sync with connected platforms when integrations are active
- Review product details used in WhatsApp catalog / commerce flows
Manage categories
- Open E-commerce / Commerce from the sidebar
- Go to Categories
- Create a category or edit an existing one
- Save changes
Manage products
- Open Products
- Click Create (or import / sync if your integration provides it)
- Fill product name, price, media, and category
- Save
- Confirm the product appears in the list
If products are synced from Salla/Zid, prefer updating them on the source store or follow your integration’s sync rules to avoid conflicts.
Product form
/docs/en/workspace/commerce/product-form.png
Tips
- Use clear product names and images — they appear in customer-facing surfaces
- Keep categories shallow and easy to navigate
- After catalog changes, verify orders still map correctly in Orders & Integrations