HomeUser GuidesAPI Reference
Get Started
Add workspace
.awalchat.com
HomeUser Guides
Getting Started
Business Setup & Integration
Features and FunctionsFrequently Asked Questions
User GuideUser GuidesWorkspace

Workspace

Guides for using your workspace client — inbox, messaging, automation, social, commerce, campaigns, contacts, team, and account

Reading time: 1 minute

Workspace

These guides cover the day-to-day product areas inside your workspace (tenant client subdomain): conversations, messaging, automation, social media, commerce, campaigns, contacts, team, and account settings.

Workspace guides apply after you finish Getting Started and Business Setup. You always access the client on your workspace subdomain — documentation itself stays on docs.awal.chat.

Workspace product areas

/docs/en/workspace/overview.png

Workspace product areas

Sections

Inbox & Conversations

Unified Chat and classic Chat

View Guide
View

Messaging Assets

Templates and Message Builder

View Guide
View

Automation

Bot Builder workflows (v1)

View Guide
View

Social Media

Accounts, publishing, and comments

View Guide
View

Commerce

Catalog, orders, and store integrations

View Guide
View

Campaigns

Create, send, and monitor WhatsApp campaigns

View Guide
View

Contacts

Contacts, groups, tags, import/export

View Guide
View

Team

Users, roles, and departments

View Guide
View

Account Settings

Business profile, access control, and branches

View Guide
View

Integrations Settings

Integration records, templates, and linked data

View Guide
View