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Awal Chat - Smart messaging solutions for all businesses via WhatsApp!

🚀 Whether you run an online store, restaurant, real estate company, or any business, our solutions ensure you communicate more efficiently with your customers via WhatsApp!

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Awal Chat - Smart messaging solutions for all businesses via WhatsApp!

Awal Chat Smart Automation for Effective Communication

Awal Chat offers an advanced chatbot based on the WhatsApp API to help businesses improve customer experience, reduce manual effort in responding to inquiries, and manage messaging processes efficiently.

🚀 Awal Chat allows you to:

  • ✅ Automate instant responses to common customer inquiries 24/7.
  • ✅ Guide customers to appropriate departments such as technical support, orders, or sales.
  • ✅ Automatically process orders and reservations without human intervention.
  • ✅ Send automated notifications and alerts to remind customers of appointments and offers.
  • ✅ Manage your knowledge base and easily update responses to provide accurate information.
  • ✅ Analyze performance through detailed reports to measure conversation efficiency.
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Top Features

Awal Chat helps you engage with customers on their favorite WhatsApp channel. We offer additional customer support processing features to enhance the customer experience.

WhatsApp Campaigns

Promote your business to customers via WhatsApp using rich media.

Template Messages

Send template messages to customers via WhatsApp within a specified timeframe to avoid spam.

Unified Number

Organize customer conversations with a shared inbox and assign chats to another team using private notes.

Customer Service Analytics

Make critical business decisions based on marketing insights and sales documentation.

Automation

Help your team focus on key tasks through automation Frequently Asked Customer Inquiries.

API Integration

Integrate your business-oriented services with FirstChat.

One solution for your problems Awal Chat

It is the ideal solution for businesses seeking to improve customer experience, technical support, and marketing efficiency. It also allows for automated and rapid handling of customer inquiries, in addition to displaying products in an organized, attractive, and user-friendly manner.

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A smart and interactive chatbot that helps customers and increases sales

Get started with the WhatsApp Business API service provider and start automating your systems, accelerating your processes, and improving your customer experience, all with ease, security, and complete integration

  • Natural and engaging conversations: Design a chatbot that interacts seamlessly like a real human.
  • Save time and effort: Have the bot answer frequently asked questions, allowing employees to focus on more important tasks.
  • Personalized experience for each customer: Deliver communication tailored to each customer's individual needs.
  • 24/7 support: Be available to assist customers 24/7.
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A smart and interactive chatbot that helps customers and increases sales

Chat and Messaging Features

A unified inbox for all messaging channels in one place for easy management. With the ability to filter conversations by status and the ability to lock and reopen a conversation.

Chat and Messaging Features

A certified application with the official WhatsApp API

Make WhatsApp your primary channel for sales and customer service. Engage with your customers on their preferred messaging platform.

Advertising Campaigns

WhatsApp advertising campaigns are one of the most effective ways to reach customers directly on their smartphones. Using AwalChat, businesses can send personalized group messages, manage customer interactions, and accurately track campaign performance. These campaigns are ideal for promoting offers, sending updates, or even conducting surveys.

Advertising Campaigns
Instant Responses

Delight customers with instant replies. Help them complete purchases and resolve issues quickly.

FAQ Automation

Set up ready-made answers for common questions. Automate responses for immediate support.

Grow Your Contact List

Automatically capture and qualify leads using contact forms and targeted chats.

Enhance Your Communication with Rich WhatsApp Features

Create creative and unique interactions with your customers using WhatsApp features to improve your overall communication strategy.

    Make your communication with customers smarter and easier at every stage

    The first chat that gathers all your customer data and automatically retargets them to ensure the highest return on every riyal invested in WhatsApp campaigns

    • Build strong relationships: Treat each customer in a personal way that makes them feel valued.
    • Communication before need: Anticipate what the customer wants before they ask to provide better service.
    • Understand customers better: Use data to improve their experience with you.
    • Seamless experience everywhere: Make communication and services easily accessible across all channels.

    Building automated responses in Awal Chat - flexibility and ease

    You can provide a professional chat experience that ensures response speed, customer satisfaction, and increased operational efficiency!

    🚀 Awal Chat gives you a flexible system to build automated responses that suit your business needs, where you can:

    • Design interactive conversation flows through an easy-to-use interface.
    • Set keywords to automatically direct customers to appropriate responses.
    • Add multiple response options to help customers find answers quickly.
    • Integrate responses with your database to display order data or shipping status directly.
    • Prepare ready-made message templates for use in support, marketing, and notifications.

    App Services

    Product Marketing

    Create an online store to showcase products and services and manage marketing campaigns across dedicated channels.

    Customer Service

    Provide answers to frequently asked questions and resolve issues quickly and effectively.

    Technical Support

    Automate technical support and distribute tasks among team members, reducing reliance on human resources.

    Chat and messaging features

    Automated responses: Set up pre-defined interactive responses to quickly respond to customer messages.

    Chat and messaging features

    Support for multiple communication channels to communicate with customers - Flow Builder: Run up to (3) active flows in the flow builder.

    Advertising and marketing campaigns

    Create and manage customized campaigns to promote products and services - Provide ongoing technical support to meet customer needs.

    Awal Chat Platform

      The leading company in providing

    The Awal Chat platform is the ideal solution for commercial and service companies seeking to enhance customer experience, provide advanced technical support, and increase the effectiveness of marketing operations. The platform helps respond to customer inquiries automatically and quickly, while also displaying products in an organized and attractive manner, providing a convenient and distinctive user experience.

    Full-day technical support, 7 days a week

    We know that e-commerce never sleeps. And so do we. Our team is always ready to provide guidance and assistance when you need it.

    WhatsApp API Activation

    Our team helps you activate the WhatsApp API platform for your store and also helps you verify your Facebook Business account.

    Comprehensive platform training

    From personalized training to practical assistance to help you create your automated WhatsApp campaigns, our team is here to help you succeed.

    Why use Awal Chat?

    Product Marketing

    Create an online store to showcase products and services, and manage marketing campaigns through dedicated channels.

    Customer Service

    Provide answers to frequently asked questions and solve issues quickly and effectively.

    Technical Support

    Automate technical support and distribute tasks among team members, reducing dependency on human intervention.

    Save Time, Effort, and Costs

    Automate routine tasks and reduce the need for staff to respond to inquiries, thanks to accurate and efficient 24/7 chatbots.

    Organized Statistics and Reports

    Collect and organize customer data to make it easier to access and analyze in the future.

    Ease of Use

    The platform is designed for everyone, requiring no programming experience to build an effective chatbot.

    WhatsApp API comparison

    Engage with your audience and turn them into actual customers

    Build a WhatsApp chatbot to build deeper and more profitable relationships with your business visitors by meeting their needs 24/7 in real time.

    • Professional WhatsApp auto-responders using buttons and menus
    • Professional live chat on WhatsApp, and have your employees respond from anywhere
    • Categorize your conversations and customers on WhatsApp
    • Send promotional messages to your customers
    • Remind your customers about your offers

    Packages

    Get great features at reasonable competitive prices
    • Quarterly
    • Semi-annual
    • Annually

    Email info@technofriend.net To contact our support team.
    You can test subscriptions and you won't be charged anything.


    Frequently Asked Questions

    Explore our comprehensive FAQs to find quick answers to common questions. If you need further assistance, please feel free to contact us for personalized support.

    Companies Achieved Better Results Using Awal Chat

    Create a professional WhatsApp chatbot with Awal Chat
    Stay connected and follow up with your customers with Awal Chat's multi-channel AI platform
    Identify thousands of customers in a few clicks, with a personal touch with Awal Chat
    Attract more leads and improve customer experience with Awal Chat
    Grow your business with Awal Chat
    Awal Chat creates a free online store and collects customer data for easy organization, access, and marketing.
    Awal Chat is for customer service: Answering customer questions, providing technical support, and resolving issues around the clock.
    Awal Chat is for sales: Introducing products and services, answering customer inquiries, and completing purchases.
    The first chat to increase sales: attract potential customers, and provide personalized recommendations.
    The first chat for marketing: attract potential customers, provide personalized recommendations, and offer special offers.
    The first chat for education: answering questions and inquiries.
    The first chat for technical support: resolving customer issues as soon as possible and staying in touch with them.
    The first chat to save time and effort: automating and distributing tasks without the need for humans.
    The first chat for professional WhatsApp autoresponders, professional live chat, and communication from any branch and region.
    The first chat to accelerate the sales cycle: shorten the time to complete a sale.
    The first chat for real-time notifications: Keeping customers updated on the status of their orders.
    The first chat for WhatsApp sales: Building a store, displaying products, and selling them directly with ease.
    The first chat for reducing shopping cart abandonment, smart customer recovery, and boosting sales.
    The first chat for impactful marketing campaigns: Expanding your potential customer base and significantly increasing your visitor-to-customer conversion rate.
    The first chat for increasing repeat purchases from existing customers.
    The first chat for reducing customer wait times and providing immediate responses.
    The first chat for providing 24/7 customer support.
    The first chatbot to reduce unpleasant human-to-human interactions caused by moods and emotions between service providers and customers.
    The first chatbot to reduce wait times and simplify conversations to reduce the likelihood of customer stress and annoyance.
    The first chatbot to improve customer inquiry redirection.
    Adding personalized elements to chatbots to enhance brand personality.
    The first chatbot to personalize the customer experience using AI-powered chatbots.
    Get started with Awal Chat and start automating customer service, accelerating your operations, and improving your customer experience, all with ease, security, and complete integration.
    Automated chatbots on Awal Chat are the true future of customer communication.
    Create a professional WhatsApp chatbot with Awal Chat
    Stay connected and follow up with your customers with Awal Chat's multi-channel AI platform
    Identify thousands of customers in a few clicks, with a personal touch with Awal Chat
    Attract more leads and improve customer experience with Awal Chat
    Grow your business with Awal Chat
    Awal Chat creates a free online store and collects customer data for easy organization, access, and marketing.
    Awal Chat is for customer service: Answering customer questions, providing technical support, and resolving issues around the clock.
    Awal Chat is for sales: Introducing products and services, answering customer inquiries, and completing purchases.
    The first chat to increase sales: attract potential customers, and provide personalized recommendations.
    The first chat for marketing: attract potential customers, provide personalized recommendations, and offer special offers.
    The first chat for education: answering questions and inquiries.
    The first chat for technical support: resolving customer issues as soon as possible and staying in touch with them.
    The first chat to save time and effort: automating and distributing tasks without the need for humans.
    The first chat for professional WhatsApp autoresponders, professional live chat, and communication from any branch and region.
    The first chat to accelerate the sales cycle: shorten the time to complete a sale.
    The first chat for real-time notifications: Keeping customers updated on the status of their orders.
    The first chat for WhatsApp sales: Building a store, displaying products, and selling them directly with ease.
    The first chat for reducing shopping cart abandonment, smart customer recovery, and boosting sales.
    The first chat for impactful marketing campaigns: Expanding your potential customer base and significantly increasing your visitor-to-customer conversion rate.
    The first chat for increasing repeat purchases from existing customers.
    The first chat for reducing customer wait times and providing immediate responses.
    The first chat for providing 24/7 customer support.
    The first chatbot to reduce unpleasant human-to-human interactions caused by moods and emotions between service providers and customers.
    The first chatbot to reduce wait times and simplify conversations to reduce the likelihood of customer stress and annoyance.
    The first chatbot to improve customer inquiry redirection.
    Adding personalized elements to chatbots to enhance brand personality.
    The first chatbot to personalize the customer experience using AI-powered chatbots.
    Get started with Awal Chat and start automating customer service, accelerating your operations, and improving your customer experience, all with ease, security, and complete integration.
    Automated chatbots on Awal Chat are the true future of customer communication.
    Create a professional WhatsApp chatbot with Awal Chat
    Stay connected and follow up with your customers with Awal Chat's multi-channel AI platform
    Identify thousands of customers in a few clicks, with a personal touch with Awal Chat
    Attract more leads and improve customer experience with Awal Chat
    Grow your business with Awal Chat
    Awal Chat creates a free online store and collects customer data for easy organization, access, and marketing.
    Awal Chat is for customer service: Answering customer questions, providing technical support, and resolving issues around the clock.
    Awal Chat is for sales: Introducing products and services, answering customer inquiries, and completing purchases.
    The first chat to increase sales: attract potential customers, and provide personalized recommendations.
    The first chat for marketing: attract potential customers, provide personalized recommendations, and offer special offers.
    The first chat for education: answering questions and inquiries.
    The first chat for technical support: resolving customer issues as soon as possible and staying in touch with them.
    The first chat to save time and effort: automating and distributing tasks without the need for humans.
    The first chat for professional WhatsApp autoresponders, professional live chat, and communication from any branch and region.
    The first chat to accelerate the sales cycle: shorten the time to complete a sale.
    The first chat for real-time notifications: Keeping customers updated on the status of their orders.
    The first chat for WhatsApp sales: Building a store, displaying products, and selling them directly with ease.
    The first chat for reducing shopping cart abandonment, smart customer recovery, and boosting sales.
    The first chat for impactful marketing campaigns: Expanding your potential customer base and significantly increasing your visitor-to-customer conversion rate.
    The first chat for increasing repeat purchases from existing customers.
    The first chat for reducing customer wait times and providing immediate responses.
    The first chat for providing 24/7 customer support.
    The first chatbot to reduce unpleasant human-to-human interactions caused by moods and emotions between service providers and customers.
    The first chatbot to reduce wait times and simplify conversations to reduce the likelihood of customer stress and annoyance.
    The first chatbot to improve customer inquiry redirection.
    Adding personalized elements to chatbots to enhance brand personality.
    The first chatbot to personalize the customer experience using AI-powered chatbots.
    Get started with Awal Chat and start automating customer service, accelerating your operations, and improving your customer experience, all with ease, security, and complete integration.
    Automated chatbots on Awal Chat are the true future of customer communication.
    Create a professional WhatsApp chatbot with Awal Chat
    Stay connected and follow up with your customers with Awal Chat's multi-channel AI platform
    Identify thousands of customers in a few clicks, with a personal touch with Awal Chat
    Attract more leads and improve customer experience with Awal Chat
    Grow your business with Awal Chat
    Awal Chat creates a free online store and collects customer data for easy organization, access, and marketing.
    Awal Chat is for customer service: Answering customer questions, providing technical support, and resolving issues around the clock.
    Awal Chat is for sales: Introducing products and services, answering customer inquiries, and completing purchases.
    The first chat to increase sales: attract potential customers, and provide personalized recommendations.
    The first chat for marketing: attract potential customers, provide personalized recommendations, and offer special offers.
    The first chat for education: answering questions and inquiries.
    The first chat for technical support: resolving customer issues as soon as possible and staying in touch with them.
    The first chat to save time and effort: automating and distributing tasks without the need for humans.
    The first chat for professional WhatsApp autoresponders, professional live chat, and communication from any branch and region.
    The first chat to accelerate the sales cycle: shorten the time to complete a sale.
    The first chat for real-time notifications: Keeping customers updated on the status of their orders.
    The first chat for WhatsApp sales: Building a store, displaying products, and selling them directly with ease.
    The first chat for reducing shopping cart abandonment, smart customer recovery, and boosting sales.
    The first chat for impactful marketing campaigns: Expanding your potential customer base and significantly increasing your visitor-to-customer conversion rate.
    The first chat for increasing repeat purchases from existing customers.
    The first chat for reducing customer wait times and providing immediate responses.
    The first chat for providing 24/7 customer support.
    The first chatbot to reduce unpleasant human-to-human interactions caused by moods and emotions between service providers and customers.
    The first chatbot to reduce wait times and simplify conversations to reduce the likelihood of customer stress and annoyance.
    The first chatbot to improve customer inquiry redirection.
    Adding personalized elements to chatbots to enhance brand personality.
    The first chatbot to personalize the customer experience using AI-powered chatbots.
    Get started with Awal Chat and start automating customer service, accelerating your operations, and improving your customer experience, all with ease, security, and complete integration.
    Automated chatbots on Awal Chat are the true future of customer communication.
    Get the best chatbots from Awal Chat. Automate your conversations using artificial intelligence, grow your sales, and provide immediate, professional customer service.
    Awal Chat understands your needs.
    Enjoy distinguished services with Awal Chat to meet all your needs and achieve effective and high-quality business growth.
    Awal Chat supports you in increasing your sales and profits by communicating with your customers in a professional manner using artificial intelligence.
    Make use of artificial intelligence in customer service and outperform your competitors with First Chat
    Save time and effort and get started with First Chat for fast, efficient customer service using artificial intelligence.
    First Chat is the best automated chatbot on WhatsApp for businesses.
    First Chat allows you to communicate professionally with your customers with an interactive sales platform.
    First Chat makes your customer service center available (24) hours on WhatsApp.
    Use First Chat to provide your customers with a unique experience and increase customer trust and loyalty in your business.
    Focus on your sales, and let First Chat manage conversations and provide automated customer service based on artificial intelligence.
    Send alerts to your customers via WhatsApp as soon as the status of any order is updated with First Chat.
    Don't worry. Abandoned carts? Let Awal Chat automatically follow up and remind your customers of them via WhatsApp.
    Automately import your customer list from your store and send promotional campaigns through Awal Chat.
    Create personalized AI-powered customer journeys across messaging channels with Awal Chat.
    Control multichannel chats by combining human and AI power with Awal Chat.
    Awal Chat, the premier AI platform for commerce, automation, and customer service.
    Increase your potential customers and facilitate their purchase process with artificial intelligence.
    Showcase your products in a modern way to increase real sales through conversations.
    Efficiently evaluate your leads through a customized model using social intelligence.
    Track your goals and sales to increase your revenue.
    Achieve perfect harmony between artificial intelligence and a personal touch.
    Assist in launching advertising campaigns.
    Smart responses.
    Automatically set up chatbots.
    Conversation summaries.
    Give your customers an exceptional experience.
    Provide the best level of customer service.
    Proactively address issues and provide solutions to customers.
    Engage your customers and connect with them with a chat that makes them feel like they belong.
    Get the best chatbots from Awal Chat. Automate your conversations using artificial intelligence, grow your sales, and provide immediate, professional customer service.
    Awal Chat understands your needs.
    Enjoy distinguished services with Awal Chat to meet all your needs and achieve effective and high-quality business growth.
    Awal Chat supports you in increasing your sales and profits by communicating with your customers in a professional manner using artificial intelligence.
    Make use of artificial intelligence in customer service and outperform your competitors with First Chat
    Save time and effort and get started with First Chat for fast, efficient customer service using artificial intelligence.
    First Chat is the best automated chatbot on WhatsApp for businesses.
    First Chat allows you to communicate professionally with your customers with an interactive sales platform.
    First Chat makes your customer service center available (24) hours on WhatsApp.
    Use First Chat to provide your customers with a unique experience and increase customer trust and loyalty in your business.
    Focus on your sales, and let First Chat manage conversations and provide automated customer service based on artificial intelligence.
    Send alerts to your customers via WhatsApp as soon as the status of any order is updated with First Chat.
    Don't worry. Abandoned carts? Let Awal Chat automatically follow up and remind your customers of them via WhatsApp.
    Automately import your customer list from your store and send promotional campaigns through Awal Chat.
    Create personalized AI-powered customer journeys across messaging channels with Awal Chat.
    Control multichannel chats by combining human and AI power with Awal Chat.
    Awal Chat, the premier AI platform for commerce, automation, and customer service.
    Increase your potential customers and facilitate their purchase process with artificial intelligence.
    Showcase your products in a modern way to increase real sales through conversations.
    Efficiently evaluate your leads through a customized model using social intelligence.
    Track your goals and sales to increase your revenue.
    Achieve perfect harmony between artificial intelligence and a personal touch.
    Assist in launching advertising campaigns.
    Smart responses.
    Automatically set up chatbots.
    Conversation summaries.
    Give your customers an exceptional experience.
    Provide the best level of customer service.
    Proactively address issues and provide solutions to customers.
    Engage your customers and connect with them with a chat that makes them feel like they belong.
    Get the best chatbots from Awal Chat. Automate your conversations using artificial intelligence, grow your sales, and provide immediate, professional customer service.
    Awal Chat understands your needs.
    Enjoy distinguished services with Awal Chat to meet all your needs and achieve effective and high-quality business growth.
    Awal Chat supports you in increasing your sales and profits by communicating with your customers in a professional manner using artificial intelligence.
    Make use of artificial intelligence in customer service and outperform your competitors with First Chat
    Save time and effort and get started with First Chat for fast, efficient customer service using artificial intelligence.
    First Chat is the best automated chatbot on WhatsApp for businesses.
    First Chat allows you to communicate professionally with your customers with an interactive sales platform.
    First Chat makes your customer service center available (24) hours on WhatsApp.
    Use First Chat to provide your customers with a unique experience and increase customer trust and loyalty in your business.
    Focus on your sales, and let First Chat manage conversations and provide automated customer service based on artificial intelligence.
    Send alerts to your customers via WhatsApp as soon as the status of any order is updated with First Chat.
    Don't worry. Abandoned carts? Let Awal Chat automatically follow up and remind your customers of them via WhatsApp.
    Automately import your customer list from your store and send promotional campaigns through Awal Chat.
    Create personalized AI-powered customer journeys across messaging channels with Awal Chat.
    Control multichannel chats by combining human and AI power with Awal Chat.
    Awal Chat, the premier AI platform for commerce, automation, and customer service.
    Increase your potential customers and facilitate their purchase process with artificial intelligence.
    Showcase your products in a modern way to increase real sales through conversations.
    Efficiently evaluate your leads through a customized model using social intelligence.
    Track your goals and sales to increase your revenue.
    Achieve perfect harmony between artificial intelligence and a personal touch.
    Assist in launching advertising campaigns.
    Smart responses.
    Automatically set up chatbots.
    Conversation summaries.
    Give your customers an exceptional experience.
    Provide the best level of customer service.
    Proactively address issues and provide solutions to customers.
    Engage your customers and connect with them with a chat that makes them feel like they belong.
    Get the best chatbots from Awal Chat. Automate your conversations using artificial intelligence, grow your sales, and provide immediate, professional customer service.
    Awal Chat understands your needs.
    Enjoy distinguished services with Awal Chat to meet all your needs and achieve effective and high-quality business growth.
    Awal Chat supports you in increasing your sales and profits by communicating with your customers in a professional manner using artificial intelligence.
    Make use of artificial intelligence in customer service and outperform your competitors with First Chat
    Save time and effort and get started with First Chat for fast, efficient customer service using artificial intelligence.
    First Chat is the best automated chatbot on WhatsApp for businesses.
    First Chat allows you to communicate professionally with your customers with an interactive sales platform.
    First Chat makes your customer service center available (24) hours on WhatsApp.
    Use First Chat to provide your customers with a unique experience and increase customer trust and loyalty in your business.
    Focus on your sales, and let First Chat manage conversations and provide automated customer service based on artificial intelligence.
    Send alerts to your customers via WhatsApp as soon as the status of any order is updated with First Chat.
    Don't worry. Abandoned carts? Let Awal Chat automatically follow up and remind your customers of them via WhatsApp.
    Automately import your customer list from your store and send promotional campaigns through Awal Chat.
    Create personalized AI-powered customer journeys across messaging channels with Awal Chat.
    Control multichannel chats by combining human and AI power with Awal Chat.
    Awal Chat, the premier AI platform for commerce, automation, and customer service.
    Increase your potential customers and facilitate their purchase process with artificial intelligence.
    Showcase your products in a modern way to increase real sales through conversations.
    Efficiently evaluate your leads through a customized model using social intelligence.
    Track your goals and sales to increase your revenue.
    Achieve perfect harmony between artificial intelligence and a personal touch.
    Assist in launching advertising campaigns.
    Smart responses.
    Automatically set up chatbots.
    Conversation summaries.
    Give your customers an exceptional experience.
    Provide the best level of customer service.
    Proactively address issues and provide solutions to customers.
    Engage your customers and connect with them with a chat that makes them feel like they belong.
    Awal Chat: We provide high-quality services and excellent support.
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