Monitor & Manage Campaigns
Track campaign delivery, pause or stop runs, and review failures
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Monitor & Manage Campaigns
After a campaign is submitted, use the campaign list and detail screens to track delivery and take action.
Campaign detail and metrics
/docs/en/workspace/campaigns/detail.png
What you can do
- Open a campaign to view status and metrics
- Review message logs and failed recipients
- Pause, resume, or stop a running campaign (when available)
- Inspect the template preview used for the send
Open campaign details
- Go to Campaigns
- Select a campaign from the list
- Review summary metrics (sent, delivered, failed — labels may vary)
- Open logs / failures tabs if you need recipient-level detail
Pause, resume, or stop
- Open the running campaign
- Use Pause to temporarily halt sending
- Use Resume to continue
- Use Stop when you need to end the campaign permanently
Stopping a campaign cannot always be undone. Confirm before ending a large send.
Troubleshooting failures
Common causes:
- Invalid or missing phone numbers
- Template variable mapping issues
- Outside messaging window / policy limits
- Insufficient message credits or plan limits
Fix contact data in Contacts, correct the template in Templates, then create a new campaign for remaining recipients if needed.