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Contacts

Manage contacts, groups, tags, import, and export in your workspace

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Contacts

Contacts is where you store customer records used by inbox, campaigns, and automation.

Contacts list

/docs/en/workspace/contacts/overview.png

Contacts list

In this section

Manage & Import

Create contacts, import/export Excel, bulk actions

View Guide
View

Groups

Contact groups for targeting and filtering

View Guide
View

Tags

Customer tags (admin/tags)

View Guide
View

Contact Detail

Profile, tags, and related conversations

View Guide
View

Contacts home tabs

From Contacts, the sider includes:

  1. Contacts — main list
  2. Contact groups — group CRUD
  3. Tags — tag CRUD (same UI as admin/tags)

Related guides

  • Campaigns
  • Unified Chat
  • Team / Users