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Creating a New Account

Complete guide to creating your account on the platform

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Creating a New Account

Welcome! Start your journey with our platform by creating a new account.

This guide will walk you through step-by-step to create your account. You can register manually or via Google/Facebook.

Prerequisites

Before creating your account, ensure you have:

  • Active email account for account verification
  • Modern browser (Chrome, Firefox, Safari, or Edge)
  • Stable internet connection
  • Google or Facebook account (optional) for quick signup

1. Manual Registration

Step 1: Access Registration Page

  1. Navigate to the platform homepage
  2. Click the "Create Account" or "Sign Up" button
Registration Page
Registration Page

Step 2: Enter Information

Fill in the following information in the registration form:

  • Full Name: Your complete name as it will appear in the account
  • Email Address: Your active email address
  • Password: Strong password (at least 8 characters)
  • Confirm Password: Re-enter the password for confirmation

Password Security: Use a strong password containing:

  • Uppercase and lowercase letters
  • Numbers
  • Special characters (@, #, $, etc.)
  • Don't use easily guessable personal information

Step 3: Agree to Terms

  1. Read the Terms of Service and Privacy Policy
  2. Check the agreement box
  3. Click the "Create Account" button

2. Sign Up with Google or Facebook

Step 1: Choose Registration Method

  1. On the registration page, select "Continue with Google" or "Continue with Facebook"
  2. You'll be redirected to the selected platform's login page

Step 2: Approve Permissions

  1. You'll need to approve access permissions
  2. Review the requested permissions
  3. Click "Approve" or "Allow"

Required Permissions: We only need:

  • Basic profile information
  • Email address
  • No additional permissions required

Step 3: Complete Registration

After approval, your account will be created automatically and you'll be redirected to the dashboard.

Important Note: When using social signup, ensure:

  • Your Google or Facebook account is active
  • You can access the associated email
  • You can log in to the account at any time

Next Steps

After successfully creating your account, the next step is:

šŸ‘‰ Verify Your Account

Important Notes

Account Security:

  • Keep your login credentials in a secure place
  • Don't share your account information with anyone
  • Use a strong, unique password

Change Password: You can change your password from account settings at any time after logging in.

Troubleshooting

Issue: Cannot Create Account

Solutions:

  1. Ensure the email address is not already in use
  2. Check password strength (at least 8 characters)
  3. Verify password and confirmation match
  4. Check internet connection

Issue: Social Signup Not Working

Solutions:

  1. Ensure your Google/Facebook account is active
  2. Clear cookies and try again
  3. Try a different browser
  4. Use manual registration as an alternative

Support and Help

If you encounter any issues while creating your account:

  • šŸ“§ Email: support@awalchat.com
  • šŸ’¬ Live Chat: Available on the homepage
  • šŸ“± WhatsApp: Contact us directly via WhatsApp
  • šŸ“š Complete Guide: Review the Getting Started Guide