Creating a Business
Complete guide to creating your first business
Creating a Business
After logging in, the first step is to create your business.
A business is the core environment for managing your operations. You can create multiple businesses based on your plan.
1. Accessing the Create Business Page
From Main Dashboard
- After logging in, you'll be redirected to the main dashboard
- Click the "Create Business" or "Add New Business" button

Alternative: You can contact us via WhatsApp for help creating your business.
From Menu
- Click the menu icon
- Select "Create Business" or "New Business"
- You'll be redirected to the create business page

2. Entering Business Information
Fill in the following information in the form:
Business Name
- Official Name: The full name of your business
- Required: Yes
- Example: "E-commerce Company Limited"
Important: This name will be used in:
- Invoices and official documents
- Customer communications
- Legal documents
Business Type
Select your business type from the list:
- E-commerce: For online stores
- Services: For service companies
- Retail: For traditional stores
- Other: For other business types
Phone Number
- Primary Contact: Main phone number
- Format: Must be in international format (e.g., +96650000000)
- Required: Yes
Tip: Use an active phone number that's easily accessible.
Address
- Complete Address: Full business address
- Includes: Street, City, Country, Postal Code
- Required: Yes
Description
- Brief Description: Description of your business
- Required: No (optional)
- Maximum: 500 characters
Tip: Add a clear description that helps identify your business.
3. Saving the Business
After entering all information:
Step 1: Review Information
- Review all entered information
- Ensure it's accurate and correct
- Check for any spelling errors
Step 2: Save
- Click the "Save" or "Create" button
- Wait for the business to be created
- You'll be automatically redirected to the business settings page

Congratulations! Your business has been created successfully. You can now proceed to the next step.
Next Steps
After successfully creating your business:
š Subscribe to a Plan
Important Notes
Important Information:
- Ensure all entered information is accurate
- Information will be used in invoices and official documents
- Changes may require verification
Edit Information: You can edit business information later from business settings.
Troubleshooting
Issue: Cannot Create Business
Solutions:
- Ensure all required fields are filled
- Verify phone number format (international format)
- Ensure the name is not already in use
- Check internet connection
Issue: Save Error Message
Solutions:
- Review the error message carefully
- Verify entered data is correct
- Try refreshing the page
- Contact technical support
Support and Help
If you encounter any issues:
- š§ Email: support@awalchat.com
- š¬ Live Chat: Available in the dashboard
- š± WhatsApp: Contact us directly via WhatsApp
- š Complete Guide: Review the Setup Guide