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Account Verification

How to verify your account via email

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Account Verification

After creating your account, you must verify your email address to activate your account.

Email verification is necessary to ensure account security and complete the registration process.

1. Receiving Verification Email

After successfully creating your account:

  1. You'll receive an email at the address you provided
  2. The email may take a few minutes to arrive
  3. Check your main inbox
Verification Email
Verification Email

Didn't Receive the Email? Check:

  • Spam or Junk folder
  • Trash folder
  • Other inbox (if you have multiple accounts)

2. Opening Verification Email

  1. Open your email
  2. Look for a message from Awal Chat or our platform
  3. The email subject is usually: "Verify Your Account" or "Account Verification"

3. Clicking Verification Link

  1. Open the email
  2. Look for the "Verify Account" or "Verify" button
  3. Click the link or button

Alternative: You can copy the verification link and paste it in your browser if the button doesn't work.

4. Completing Verification

After clicking the verification link:

  1. You'll be redirected to the verification page
  2. A success message will appear
  3. You can now log in to your account

Verification Successful! Your account is now activated and ready to use.

Resending Verification Email

If you didn't receive the email or the link expired:

  1. Click "Resend"

Wait a Bit: The new verification email may take a few minutes to arrive.

Next Steps

After successfully verifying your account:

šŸ‘‰ Log In

Troubleshooting

Issue: Verification Link Doesn't Work

Solutions:

  1. Ensure you copied the complete link
  2. Check if the link hasn't expired (usually 24 hours)
  3. Request a new verification email
  4. Try a different browser

Issue: Didn't Receive Verification Email

Solutions:

  1. Check the spam folder
  2. Verify the email address is correct
  3. Wait a few minutes (email may take time)
  4. Use the "Resend" button
  5. Check email settings (message filtering)

Support and Help

If the problem persists:

  • šŸ“§ Email: support@awalchat.com
  • šŸ’¬ Live Chat: Available on the homepage
  • šŸ“± WhatsApp: Contact us directly via WhatsApp
  • šŸ“š Complete Guide: Review the Getting Started Guide