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Accounts & Publishing

Connect social accounts and publish or schedule posts from the Social Media hub

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Accounts & Publishing

Connect your brand’s social accounts, then create and schedule posts from the Social Media area.

Social accounts

/docs/en/workspace/social-media/accounts.png

Social accounts

What you can do

  • Connect Facebook / Instagram (and other supported platforms in your plan)
  • Review connected account status
  • Create posts with text and media
  • Schedule posts on the content calendar
  • Review published content

Connect an account

  1. Open Social Media from the sidebar
  2. Go to Accounts (or Connect accounts)
  3. Choose the platform
  4. Complete the OAuth / authorization flow
  5. Confirm the account appears as connected

If authorization expires, reconnect the account so publishing and messaging keep working.

Publish or schedule a post

  1. Open Posts or the Calendar
  2. Click Create post
  3. Select the target account(s)
  4. Add caption and media
  5. Publish now or pick a schedule time
  6. Save / confirm

Publish social post

/docs/en/workspace/social-media/publish.png

Publish social post

Tips

  • Keep brand voice consistent across scheduled posts
  • Verify media dimensions before publishing
  • After publishing, monitor engagement in Comments & Messaging

Next steps

  • Comments & Messaging
  • Unified Chat