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Manage Integrations

Create and edit integration settings, templates, and linked records

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Manage Integrations

Use the integrations list to search, sort, create, edit, or delete integration settings for the workspace.

Manage integration settings

/docs/en/workspace/integrations/manage.png

Manage integration settings

What you can do

  • Browse integration settings cards / list with search and sort
  • Create a new integration setting
  • Edit an existing integration (form sections + locale/template rows as shown)
  • Open the template library section when linking WhatsApp templates
  • View linked data for an integration
  • Copy identifiers (for example UUID / platform id) when displayed
  • Refresh or delete an integration when permitted

Create or edit

  1. Open Integrations Settings
  2. Click Create (or open an item → Edit)
  3. Fill the integration form sections (credentials, endpoints, locale/template rows as required)
  4. Link templates from the template library when needed
  5. Save
  6. Return to the list and confirm the item appears as expected

Only owners/admins with integration permissions should change credentials. A wrong value can break outbound messaging or sync.

Linked data & templates

  1. From the list, open Linked data when you need to inspect related records
  2. Use the template library modal/section to attach or review templates
  3. Keep template status approved before relying on the integration in production sends

Related guides

  • Integrations overview
  • WhatsApp Templates
  • API & Webhooks