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Payment Process

Complete guide to completing payment for your subscription

Reading time: 4 minutes

Payment Process

This guide walks you through the complete payment process for subscribing to a plan.

Accessing Payment Page

From Pricing Page

  1. Navigate to the Pricing & Subscriptions page
  2. Review available plans
  3. Click "Choose This Plan" or "Subscribe" on your selected plan
  4. You'll be redirected to the checkout page

From Dashboard

  1. If you don't have a subscription, you'll see a subscription prompt
  2. Click "Subscribe Now" or "View Plans"
  3. Select a plan and proceed to checkout
Checkout Page
Checkout Page

Step-by-Step Payment Process

Step 1: Select Plan

  1. Review each plan's features on the pricing page
  2. Choose the appropriate plan for your needs
  3. Select billing interval:
    • Monthly: Pay monthly
    • Quarterly: Pay every 3 months (may include discount)
    • Biannual: Pay every 6 months (may include discount)
    • Yearly: Pay annually (usually includes discount)
  4. Click "Choose This Plan" or "Subscribe"

Billing Intervals: Longer billing intervals (yearly) often include discounts. Check the pricing page for current offers.


Step 2: Review Order Summary

After selecting a plan, you'll be redirected to the checkout page. Review:

  • Plan Type: Selected plan name
  • Billing Interval: Monthly, Quarterly, Biannual, or Yearly
  • Plan Price: Base price before tax
  • Tax: Tax amount (if applicable)
  • Total Amount: Final amount to be paid
  • Subscription Duration: How long the subscription will last
Payment Summary
Payment Summary

Step 3: Select Business

  1. If you have multiple businesses, select the business for this subscription
  2. The subscription will be linked to the selected business
  3. If you only have one business, it will be selected automatically

Step 4: Choose Payment Method

Select your preferred payment method:

Credit Card Payment

  1. Select "Credit Card" as payment method
  2. Enter card details:
    • Card number
    • Expiry date
    • CVV
    • Cardholder name
  3. The payment form is secure and encrypted

Payment Security: All transactions are encrypted and secure. We don't store credit card information. Payments are processed through secure payment gateways.

Bank Transfer Payment

  1. Select "Bank Transfer" as payment method
  2. Enter bank details:
    • Bank name
    • Account name
    • Account number
  3. Upload payment receipt/document (PDF or image)
  4. Click "Send" to submit

Bank Transfer Processing: Bank transfers may take 1-3 business days to process. You'll receive confirmation once payment is verified.


Step 5: Complete Payment

  1. Review all information:
    • Plan details
    • Billing information
    • Payment method
    • Total amount
  2. Agree to Terms of Service and Privacy Policy
  3. Click "Complete Payment" or "Subscribe Now"

Payment Processing: After completing payment, plan activation may take 2-5 minutes. You'll receive a confirmation email upon activation.

Trial Period: Some plans may offer a free trial period. Check plan details for trial availability. You won't be charged until the trial ends.


Payment Methods Details

Credit Card

  • Supported Cards: Visa, Mastercard, American Express
  • Processing Time: Instant
  • Security: PCI DSS compliant
  • Additional Methods: Apple Pay, STC Pay (if available)

Bank Transfer

  • Processing Time: 1-3 business days
  • Required: Payment receipt/document
  • Verification: Manual review
  • Confirmation: Email notification upon verification

After Payment

Confirmation

After successful payment:

  1. ✅ You'll receive a confirmation email
  2. ✅ Subscription will be activated (may take 2-5 minutes)
  3. ✅ You'll be redirected to subscription details page
  4. ✅ Plan features will be immediately available

Accessing Subscription

  • View subscription details from Subscriptions page
  • Check subscription status and expiry date
  • Download invoices and receipts

Quick Access

  • 💰 Pricing Page - View all plans and prices
  • 🛒 Checkout Page - Complete payment (replace {plan-uuid} with your plan UUID)
  • 📦 Subscriptions - View subscription details (replace {businessId} with your business ID)

Related Guides

  • Plan Types
  • Choosing the Right Plan
  • Managing Subscription
  • Troubleshooting