Branches

Comprehensive management of multiple business branches with support for organization and classification.

Overview

Branch management allows you to:

• ✅ Organize your business into multiple branches
• ✅ Assign contacts to specific branches
• ✅ Track orders by branch
• ✅ Manage contact groups for each branch

Branch Operations

Best Practices

Integration with Other APIs

Linking Branches with Contacts

// 1. Create branch
const branch = await createBranch({
name: "Riyadh Branch",
phone: "966500000000"
});

// 2. Create contact linked to branch
const contact = await createContact({
name: "Ahmed Mohammed",
phone: "966501234567",
branch_id: branch.data.id
});

Linking Branches with Orders

// Update order and link to branch
const order = await updateOrder(orderId, {
branch_id: branchId,
status: "processing"
});

Related Sections

Technical Support

Need help?

• 📧 Email: support@awalchat.com
• 💬 Live Chat: Available in dashboard
• 📱 WhatsApp: Contact us directly via WhatsApp
• 📚 Examples: See Code Examples