Your AI-Powered WhatsApp Assistant
Handle customer interactions automatically via WhatsApp. Answer questions, take orders, and provide updates without human intervention.
Your Store Name
Online
Key Features
Our AI Agent provides powerful automation capabilities to enhance your customer service and streamline your operations.
24/7 Customer Support
Provide instant responses to customer inquiries at any time, even outside business hours, weekends, and holidays.
- Instant response to common questions
- Multilingual support
- Seamless handoff to human agents
Order Processing
Take new orders directly through WhatsApp conversations without human intervention.
- Guided ordering process
- Product recommendations
- Automatic order confirmation
Store Data Integration
Access your store's data to provide personalized customer experiences.
- Customer order history
- Product catalog and inventory
- Shipping and tracking information
AI Agent Capabilities
Our WhatsApp AI Agent can handle a wide range of customer interactions, from answering questions to processing orders.
Create New Order
Creates and saves new orders using customer and product details, then displays an order summary for confirmation.
Example:
"I'd like to order the black t-shirt in XL size."
Confirm Order
After a new order is created and the customer confirms that all information is correct, this function initiates fulfillment.
Example:
"Yes, all the information is correct. Confirm my order."
Cancel Order
Cancels an order using its order number along with a provided cancellation reason.
Example:
"I want to cancel my order #12345. Wrong size."
Track Order
Provides tracking and delivery details including shipping and delivery person info for an order using its number.
Example:
"Where is my order #12345? Has it shipped?"
Get Order Information
Retrieves basic order details including customer info and purchased products using an order number.
Example:
"Can you tell me about my order #12345?"
Update Order Info
Updates an existing order's address, city, or other details using the provided order number.
Example:
"Change the address for order #12345."
Search Products
Automatically detects product names or keywords from customer messages and returns matching products. Can translate keywords if necessary.
Example:
"Do you have black t-shirts in XL size?"
Get Product Information
Retrieves detailed product data including availability, pricing, and variants using the product SKU.
Example:
"Tell me about product SKU-12345. Is it in stock?"
Order History
Returns the last 10 orders placed by a customer or retrieves the most recent order.
Example:
"Show me my order history"
Modify Order Products
Replaces current products in an order or adds additional products to an existing order.
Example:
"Change the size in order #12345"
Seamless Integrations
Our AI Agent connects with your existing systems to provide a unified customer experience.
AI Agent
E-commerce Platforms
Integrate with popular e-commerce platforms like Salla, WooCommerce, and Magento to access product catalogs and process orders.
Shipping Providers
Connect with shipping services like FedEx, UPS, and DHL to provide real-time tracking information to your customers.
CRM Systems
Sync with your CRM to access customer profiles, purchase history, and preferences for personalized interactions.
Inventory Management
Connect to your inventory system to provide accurate stock information and prevent orders for out-of-stock items.
How Our AI Agent Works
Our AI Agent uses advanced natural language processing to understand and respond to customer inquiries via WhatsApp.
Customer Inquiry
Customer sends a message to your WhatsApp business number with a question, order request, or status inquiry. The AI can process text, audio, and photo messages.
AI Processing
Our AI analyzes the message, understands the intent, and retrieves relevant information from your systems. It can translate messages if needed.
Instant Response
The AI provides an accurate, helpful text response to the customer, taking action when needed or escalating to a human agent for complex issues.
Your Data, Your Superpower
Our AI agent securely accesses your business data to deliver personalized, intelligent customer interactions.
Order Management
The AI agent has complete access to your order database, allowing it to process and manage customer orders efficiently.
- Create and process new orders in real-time
- Provide accurate order status updates
- Handle modifications and cancellations
- Process returns and refunds
Customer History
Your AI agent learns from every customer interaction to provide personalized service based on their history.
- Remember customer preferences
- Recognize returning customers instantly
- Provide tailored product recommendations
- Anticipate customer needs based on history
Conversation Intelligence
The AI maintains context throughout conversations for natural, human-like interactions with your customers.
- Remember previous messages in conversations
- Understand follow-up questions
- Track conversation history across sessions
- Seamlessly resume previous conversations